IgniteUps acts as an intelligent execution layer that sits between your lead sources (OEM, website, 3rd party listings) and your CRM (DealerSocket, Lightspeed, etc.), automating the first 24 hours of BDC activity before logging all activity for your team to take over.
Stop Burning Weekend and After-Hours Leads
AI Lead Takeover for Dealerships
Drive Gross from the First Touch
Integrate Seamlessly with Your Powersports Stack
Outperform the Limitations of a Traditional BDC
How it works
- 1Connect your lead sources (OEM, CycleTrader, Web Forms) and CRM/DMS via secure API.
- 2Configure your AI Agent's persona, business hours, and appointment-setting rules.
- 3Activate autonomous multi-channel engagement across Voice AI, SMS, and Email.
- 4Receive confirmed, high-intent showroom appointments directly in your CRM calendar.
Why choose us
- Achieve a 100% lead response rate within 7 seconds, 24/7/365, satisfying any OEM scorecard.
- Documented 22% average lift in appointment-set rate from raw internet leads.
- Native API integrations with Lightspeed, DealerSocket, VinSolutions, Elead, and more.
Frequently asked questions
How is this different from the lead response tool my OEM provides?
OEM tools are typically basic auto-responders that send a generic email. IgniteUps engages in a two-way, human-like conversation via Voice and SMS to answer questions, overcome objections, and book a confirmed appointment. We execute the first 24 hours of sales work, while they simply acknowledge the lead.
Does this replace my BDC or sales staff?
No, it empowers them. Our platform handles the high-volume, repetitive, and time-sensitive task of initial lead engagement. This frees your human staff from chasing cold leads and allows them to focus on high-value activities: confirmed appointments, customer walk-ins, and closing deals. It makes your best people better.
What does implementation look like?
Our white-glove onboarding process is seamless and typically takes 3-5 business days. We handle the direct integration with your CRM and lead sources. You simply work with our team to configure the AI's persona and business rules to match your store's process, then we activate it.
How does the AI handle questions about a trade-in?
The AI is configured to acknowledge the trade-in request and gather basic information (Year, Make, Model, Condition). It then uses the trade-in as a powerful lever to book the appointment, explaining that an accurate appraisal requires seeing the bike in person. This turns a complex query into a confirmed showroom visit.
What happens when a customer wants to speak to a human?
The system is designed for seamless human handoff. If a customer explicitly requests to speak with a person, or if the conversation reaches a pre-defined point of complexity, the AI can initiate an immediate live transfer to your sales floor during business hours. A full transcript is provided for context.
How do you ensure F&I or legal compliance in AI conversations?
Every conversational script is pre-approved by you. The AI operates within a closed system and cannot go 'off-script' with unapproved claims, pricing, or payment quotes. This ensures 100% consistency and compliance, preventing the types of unauthorized statements that can create legal exposure during initial lead contact.
