Multi-Channel AI Campaigns for Dealerships

IgniteUps.ai operates as an intelligent execution layer on top of your existing CRM and DMS. It pulls data from your systems to power campaigns and pushes results back in real-time, augmenting your team without replacing your core software.

Automate Collections and Reduce Delinquencies

Your collections team spends hours dialing for dollars. Our platform automates this entire process with intelligent, compliant sequences. Configure SMS reminders 5 days before a payment is due, followed by a personalized AI voice call 2 days prior, and an email on the due date. If a payment is missed, the AI initiates a workflow that escalates from gentle reminders to more direct communication, all logged directly in your DMS for a clean audit trail. This isn't just a blind dialer; the AI understands responses, logs promises to pay, and can transfer a customer to a live agent if they express intent to pay, drastically reducing delinquencies.

The Only Multi-Channel AI Campaigns for Dealerships Built for BHPH

Generic automotive AI marketing tools fail the BHPH model. When a subprime lead comes in after hours, our AI doesn't just send a canned email. It engages instantly via SMS, qualifies based on your specific underwriting criteria (job time, income, down payment), and schedules the appointment, syncing all data to your CRM like DealerSocket or VinSolutions. We also help you build targeted campaigns to your existing customer base in the DMS, launching equity-mining campaigns via voice, SMS, and email to customers with a history of on-time payments, creating a perpetual sales cycle from your own customer portfolio.

Integrate Voice, SMS, and Email into One Cohesive Workflow

Running separate campaigns creates disjointed experiences and messy attribution. IgniteUps.ai unifies these channels into a single, intelligent workflow. A prospect who doesn't open an email might receive a targeted SMS two days later, followed by an AI voice call. This cohesive approach is the core of effective dealership SMS email voice automation. The system tracks every interaction across every channel, providing a holistic view of each customer's journey and ensuring compliance by automatically managing opt-outs across all channels for a given campaign.

Mine Your DMS for Unsold Leads and Service Opportunities

Your DMS and CRM are filled with unsold leads, past customers due for service, and clients nearing their final payment. IgniteUps.ai plugs into your data to launch re-engagement campaigns that are impossible to execute manually. Imagine activating an AI campaign that contacts every customer 60 days from their final payment, offering a vehicle inspection and a trade-in appraisal. This is how you use AI for car dealers to create opportunities from data you already own. The same logic drives fixed ops revenue by automating service reminders and recall notifications.

Maintain Compliance and Track Every Interaction

In the regulated world of BHPH, compliance is non-negotiable. Every SMS, email, and AI voice call sent through IgniteUps.ai is fully logged, recorded, and archived, creating an unbreakable audit trail. We build in rules for communication frequency, time-of-day restrictions, and automated opt-out management to help you adhere to TCPA and FDCPA guidelines. Clear dashboards show campaign performance, response rates, and conversation outcomes, allowing you to prove ROI and continuously refine your strategy for better results and lower risk.

How it works

1Connect your DMS, CRM, and lead sources via our secure, pre-built integrations.
2Work with our automotive strategists to define your first campaign goals, such as reducing delinquencies or reactivating dead leads.
3Our AI campaigns are configured with your custom scripts, cadences, and business rules in days, not months.
4Launch your first campaign and monitor real-time performance, engagement, and ROI on the IgniteUps dashboard.

Why choose us

BHPH clients report an average 22% reduction in 30-day delinquencies within 90 days of deploying our collections automation.
Seamless, bi-directional integration with major BHPH/independent DMS and CRM platforms including Frazer, DealerSocket, and VinSolutions.
Every AI conversation is recorded and transcribed, providing a full audit trail for F&I compliance and litigation protection.

Frequently asked questions

Can the AI handle collections terms like 'promise to pay' or deferment?

Yes. Our AI models are trained on automotive and finance terminology. It can recognize intent, log a promise to pay with a date and amount in your DMS, and escalate complex requests like deferments to the appropriate human agent.

We're a small lot. Is this too expensive or complicated for us?

IgniteUps.ai is designed to scale from single-point independent lots to large dealer groups. The platform automates tasks that would otherwise require hiring a full-time BDC or collections agent, delivering a clear return on investment.

How does this integrate with our CRM, like DealerSocket or Frazer?

We offer native, bi-directional integrations. When our AI schedules an appointment or logs a payment promise, the event is written directly to the customer record in your CRM or DMS in real-time, eliminating manual data entry.

What about TCPA and FDCPA compliance for SMS and calling?

Compliance is core to our platform. We manage express written consent, track opt-outs globally, enforce 'quiet hours' based on area codes, and maintain complete logs of every communication to help you operate within established legal frameworks.

Can we use our own voice and scripts for the AI?

Absolutely. While we provide proven templates, the platform is fully customizable. You can use our library of AI voices or have a custom voice cloned. Your scripts, your cadence, your dealership's unique voice—all configured and automated.

How is this different from a simple SMS blast tool?

Blast tools are one-way and unintelligent. Our platform orchestrates two-way conversations across multiple channels over time. It understands responses, adapts its behavior, and takes actions like scheduling appointments or logging data in your DMS.