Execute Multi-Channel AI Campaigns for Dealerships At Scale

Your metro store generates thousands of leads per month. Each one has a hard marketing cost, but a missed opportunity costs more—lost gross, a hit on your OEM scorecard, and a potential CSI failure. Even with a top-tier BDC, leads that arrive after 6 PM, on holidays, or during a Saturday rush often wait hours for a response. By then, they've already been engaged by a competitor. Our AI agents respond in seconds, 24/7/365, engaging leads when their intent is highest and ensuring every marketing dollar is maximized. This isn't just about speed; it's about safeguarding front-end gross by preventing lead decay before it starts. We turn your CRM from a static database into an active revenue generator, ensuring no lead is left behind and every opportunity to set an appointment is pursued relentlessly.

Another dashboard is the last thing your team needs. IgniteUps was built to function as an execution layer directly inside your store’s primary operating system—be it VinSolutions, Elead, DealerSocket, or another CRM. Our agents read new leads, interpret their status, and automatically execute the appropriate campaign. Every SMS, email, and call is logged back to the customer record. Once an appointment is set and confirmed, the AI updates the lead status and assigns it to the BDC or a sales rep per your defined rules. This native integration provides complete visibility and ensures your attribution data in the DMS is clean. We provide powerful dealership SMS email voice automation without forcing your staff to learn a new, siloed platform. They just see qualified, confirmed appointments appear in their daily work plan.

A simple drip sequence is no longer enough. True engagement requires dynamic, responsive conversation that adapts to customer behavior. If a lead doesn't respond to the initial SMS, our system can pivot to a personalized email with vehicle details. No engagement? A natural-sounding AI voice agent can place an outbound call to qualify interest and book the visit. This is the core of effective automotive AI marketing. We deploy these intelligent campaigns against fresh inbound leads, unconverted showroom traffic, service-to-sales opportunities from your Xtime or other service scheduler, and aged CRM leads you wrote off months ago. The system identifies intent and moves customers down the funnel, handing off a fully-vetted opportunity to your team a yard from the goal line.

The primary job of our AI is to fill your calendar with appointments that show. It handles the grueling, high-volume, low-conversion work of initial lead engagement and qualification. This frees your human sales talent to do what they do best: build rapport, work the deal, and sell cars to the customers standing in front of them. The AI's job doesn't end at the appointment set. It handles confirmations and reminders to reduce no-shows. If a customer visits but doesn't buy, the AI can trigger a post-visit follow-up sequence to overcome objections or present alternative vehicles. This creates a clean, documented, and consistent customer journey from the first click to the salesperson's desk, ensuring a smoother transition and more prepared customer for the F&I office.

Your dealership has multiple profit centers, and our campaigns serve them all. Beyond new and used sales, IgniteUps drives significant revenue in your service lane. Deploy automated campaigns for recall notices, scheduled maintenance reminders based on DMS data, and post-service CSI surveys. Fill your bays and improve fixed ops absorption by proactively engaging your existing customer base. Have a batch of aged trucks you need to move before the flooring costs eat your gross? We can build a surgical outbound campaign targeting customers in your CRM with a history of truck ownership, launching a coordinated SMS, email, and voice blast to generate immediate traffic. This level of precision allows you to react to market conditions and inventory needs in real-time.